Return Policy

If you are not completely satisfied with a product, Progressive Music will gladly exchange or refund the purchase within 14 days of the sale date, except as noted below.

For any exchange or refund, the returned product must be in new and saleable condition and must include receipt of original purchase and all instructional materials, packaging, and accessories. Exceptions : Print music, media/software, mouth blown products/instruments, repair parts and repair services are non returnable. Serialized merchandise may be subject to up to a 20% restocking fee. Special orders of non stock merchandise are non returnable.