Working With The Public

Most of the work I do is with teachers and in the office. I don't have much interaction with our walk in customers or our lease customers. But, I do have some contact on a daily basis.

It's certainly made some impressions on me as a consumer in this world. I've come to realize how overly demanding some people can be. Beleive me, we try our best to please each customer, but that can be extremely difficult. I have learned patience when I am a consumer and dealing with someone selling me a product or service. They're people too - they have problems like we all do. I am sure they are doing all they can for me at that time. Sometimes I think we forget that.

I've come to realize this from the times when I feel a customer is attacking me for something that is out of my control. To be fair, it is their right to react in any way they want, but those reactions have made me re-think my reactions in similar situations.

Just some random thoughts I had recently and I though I'd share.